PCC Coaching Skills — Questions and Answers
Question 1: What is the primary purpose of establishing the coaching agreement?
- To explain coaching theories
- To promote the coach’s personal brand
- To align on goals, roles, and responsibilities (Correct answer)
- To evaluate client finances
Correct answer: To align on goals, roles, and responsibilities
Establishing the coaching agreement ensures that both the coach and client are aligned on the coaching process, expectations, and responsibilities.
Question 2: Which skill involves hearing not just the words but also the meaning behind them?
- Judging client responses
- Providing detailed solutions
- Active listening (Correct answer)
- Analyzing behaviors
Correct answer: Active listening
Active listening involves fully concentrating, understanding, and responding to the client, including noticing tone, pace, and emotions.
Question 3: What does powerful questioning encourage in a coaching session?
- Pushes clients to agree with coach’s perspective
- Limits discussion to surface-level topics
- Encourages deep reflection and discovery (Correct answer)
- Confirms the coach’s assumptions
Correct answer: Encourages deep reflection and discovery
Powerful questioning helps clients explore their values, beliefs, and motivations to gain clarity and create meaningful actions.
Question 4: How does direct communication enhance coaching effectiveness?
- Avoiding sensitive issues
- Using vague language
- Providing indirect feedback
- Offering honest and clear communication (Correct answer)
Correct answer: Offering honest and clear communication
Direct communication supports clear understanding and builds trust by expressing observations, insights, and feedback appropriately.
Question 5: What coaching skill helps clients develop strategies to reach their goals?
- Active listening
- Designing actions (Correct answer)
- Giving instructions
- Assessing performance
Correct answer: Designing actions
Designing actions involves supporting clients in creating steps, experiments, or behaviors that align with their goals.
Question 6: What is a key part of managing progress and accountability?
- Making decisions for the client
- Tracking actions and celebrating milestones (Correct answer)
- Avoiding goal discussions
- Setting tasks without client input
Correct answer: Tracking actions and celebrating milestones
This coaching skill involves tracking progress, celebrating successes, and holding the client accountable for commitments made.
PCC Coaching Skills
What is the primary purpose of establishing the coaching agreement?