Free DSSAT Crises Management Questions and Answers 1 — Questions and Answers
Question 1: What can a security guard do to reduce the risk and danger of the job?
- They can stay in a secure room to prevent being hurt by hostiles
- They can learn as much of the site as possible to detect anomalies
- Both B and D (Correct answer)
- They can be constantly on the lookout for threats to themselves and the property they are protecting
Correct answer: Both B and D
The correct answer combines learning the site thoroughly (to detect anomalies) with staying constantly alert for threats — both are proactive, awareness-based strategies that reduce risk. Staying in a secure room to avoid hostiles is a passive avoidance strategy that would prevent a guard from doing their job effectively. Combining situational knowledge with active vigilance represents the best practice for managing on-the-job danger.
Question 2: How are private investigators different from security guards?
- They are more hands on in deterring criminals from their site
- Their work consists primarily of conducting investigations in order to provide information (Correct answer)
- Their work consists primarily of conducting interrogations in order to provide information.
- Their work consists primary of conducting surveillance just because they can
Correct answer: Their work consists primarily of conducting investigations in order to provide information
A private investigator's primary function is gathering and providing information through investigation — surveillance, research, and inquiry — rather than physically deterring crime or confronting criminals. Security guards focus on physical presence and deterrence at a specific site, while PIs focus on covert information collection. Conducting interrogations is not a PI's primary role, and surveillance alone without the goal of producing actionable information is not a legitimate professional function.
Question 3: What can security personnel be exposed to in terms of workplace violence?
- Angry customers and client
- Harassments and threats
- Suspicious packages
- All of the above (Correct answer)
Correct answer: All of the above
Security personnel can face the full range of workplace violence, including angry customers and clients, harassment and threats, and exposure to suspicious packages or physical hazards. Because their role puts them in direct contact with the public and potentially dangerous situations, all of the listed threats are realistic occupational risks. No single category captures the complete picture, making 'all of the above' the correct answer.
Question 4: What are the strict requirements to become a licensed security guard?
- Have solid character references
- Comply to government legislation
- Not have a criminal record
- All of the above (Correct answer)
Correct answer: All of the above
Licensing requirements for security guards typically address all three areas together: character (solid references), legal eligibility (no criminal record), and regulatory compliance (government legislation). Each requirement serves a gatekeeping function — ensuring guards are trustworthy, legally eligible, and operating within the regulatory framework. Since all listed options are legitimate mandatory criteria, 'all of the above' is correct.
Question 5: As a security guard you have been tasked to watch over an industrial accident scene waiting the government investigator when a member of the media approaches you for a comment. What is the best way to handle this?
- Say, "no comment" then tell them they are trespassing
- Ignore them
- Provide them with the contact person who is authorized to provide information (Correct answer)
- Serve them with trespass notice and remove them off the property
Correct answer: Provide them with the contact person who is authorized to provide information
At an accident scene, a security guard's role is to secure the scene and maintain order — not to speak on behalf of the organization or client. The proper response to a media inquiry is to direct the reporter to the authorized spokesperson or communications contact. Saying 'no comment,' ignoring the reporter, or attempting to remove them may be confrontational, legally questionable, or counterproductive without proper authority to do so.
Question 6: While working as a security guard working on a private property, on whose authority are you enforcing the rules on the site?
- Federal and Provincial Law
- Local police forces
- Trespass to property act
- As an agent of the owner of the company (Correct answer)
Correct answer: As an agent of the owner of the company
A security guard on private property acts as an agent of the property owner, enforcing rules based on the authority delegated to them by that owner. They are not acting on behalf of police, federal or provincial law, or the Trespass to Property Act directly — rather, those laws may support their actions, but the source of their mandate is the property owner. This agency relationship is fundamental to understanding the legal basis of a security guard's authority on private property.
Question 7: What are some examples of a type of security work?
- Bouncers
- Body Guards
- Any service to prevent the loss of property through theft or sabotage in an industrial, residential or retail environment
- All of the above (Correct answer)
Correct answer: All of the above
Security work encompasses a wide variety of roles — bouncers, bodyguards, and loss prevention in industrial, residential, or retail settings all share the common purpose of protecting people and property. Because each listed example represents a legitimate form of security work, 'all of the above' is correct. The field is broad and not limited to any single environment or job title.
Question 8: Security guards must not only carry their license at all times, but they also must:
- Have their fist aid at all times
- Have training in baton and handcuff usage
- Wear a security hat with logo on it
- Wear ID that has either their name or their license number (Correct answer)
Correct answer: Wear ID that has either their name or their license number
Security guards are legally required to wear identification displaying either their name or their license number, so the public and authorities can verify their credentials and hold them accountable. First aid certification and baton or handcuff training may be beneficial or required in some contexts but are not universally mandated identification requirements. Wearing a specific hat or logo is not a legal requirement under security licensing regulations.
Question 9: What is not a mandatory licensing requirement applicants are needed to obtain a security license?
- Must have a clean criminal record
- Have CPR level A before applying for a security license (Correct answer)
- Be eligible to work in Canada
- Must have successfully completed training and testing
Correct answer: Have CPR level A before applying for a security license
CPR Level A certification may be a beneficial skill for security guards but is not listed as a mandatory prerequisite for obtaining a security license — applicants are not required to have it before applying. The actual mandatory requirements include a clean criminal record, eligibility to work in Canada, and successful completion of required training and testing. This question targets the distinction between helpful qualifications and legally required ones.
Question 10: No private investigator, security guard or person who engages in the business of selling the services of private investigators or security guards shall use the following term for variation:
- Officers
- police
- Law enforcement
- All of the above (Correct answer)
Correct answer: All of the above
Regulations prohibit private investigators and security guards from using terms like 'officer,' 'police,' or 'law enforcement' because these titles could mislead the public into believing they have government law enforcement authority, which they do not. All three listed terms fall into this prohibited category, making 'all of the above' correct. The rule exists to maintain a clear distinction between private security personnel and sworn law enforcement officers.
Question 11: New provisions under the PSISA would include:
- security industry workers must be licensed, including some that were not licensed previously
- The security guard carries their own license
- Changes to training, standards to uniform, equipment, vehicles, license eligibility, use of force reporting and conduct
- All of the above (Correct answer)
Correct answer: All of the above
The PSISA introduced a comprehensive package of reforms, meaning all three listed changes — licensing requirements for previously unlicensed workers, individual guard licenses, and updates to training, uniforms, equipment, vehicles, license eligibility, use-of-force reporting, and conduct — are accurate new provisions. Because each listed option is a genuine part of the same legislative update, 'All of the above' is the only correct choice. The other options are not wrong; they are simply incomplete on their own.
What can a security guard do to reduce the risk and danger of the job?