Change Agent Management Principles 1 — Questions and Answers
Question 1: Which function of management involves setting goals and determining how to achieve them?
- Leading
- Planning (Correct answer)
- Controlling
- Organizing
Correct answer: Planning
Planning is the first step in the management process, involving goal-setting and identifying resources and strategies.
Question 2: What does the organizing function of management include?
- Hiring customers
- Setting strategic goals
- Structuring work and resources (Correct answer)
- Developing products
Correct answer: Structuring work and resources
Organizing involves assigning tasks, grouping tasks into departments, and allocating resources.
Question 3: Which management style emphasizes employee participation in decision-making?
- Autocratic
- Democratic (Correct answer)
- Laissez-faire
- Transactional
Correct answer: Democratic
Democratic leadership encourages collaboration, boosting engagement and shared responsibility.
Question 4: What is a key role of a change agent in management?
- Maintain routine
- Eliminate all conflict
- Promote and support organizational change (Correct answer)
- Avoid employee feedback
Correct answer: Promote and support organizational change
Change agents help drive transformation by encouraging innovation and addressing resistance.
Question 5: Which of the following is an example of strategic management?
- Daily shift scheduling
- Budget reconciliation
- Expanding into a new market (Correct answer)
- Sending reminders
Correct answer: Expanding into a new market
Strategic management involves setting long-term objectives like expanding into new markets.
Question 6: What does effective delegation help managers achieve?
- Avoid accountability
- Perform all tasks alone
- Empower teams and increase efficiency (Correct answer)
- Eliminate performance reviews
Correct answer: Empower teams and increase efficiency
Delegation frees managers to focus on high-level tasks and empowers staff by assigning responsibility.
Change Agent Management Principles 1
Which function of management involves setting goals and determining how to achieve them?