CVE Facility Operations Management 2 — Questions and Answers
Question 1: What is the primary purpose of a Computerized Maintenance Management System (CMMS) in venue operations?
- Track employee attendance records
- Schedule, track, and document maintenance activities and asset history (Correct answer)
- Manage ticket sales and box office revenue
- Monitor social media engagement for events
Correct answer: Schedule, track, and document maintenance activities and asset history
A CMMS centralizes maintenance scheduling, work order tracking, and equipment history to maximize asset uptime and reduce reactive repairs.
Question 2: Which type of maintenance strategy involves replacing components based on manufacturer-recommended intervals regardless of current condition?
- Corrective maintenance
- Predictive maintenance
- Preventive maintenance (Correct answer)
- Deferred maintenance
Correct answer: Preventive maintenance
Preventive maintenance follows scheduled intervals (time or usage-based) to service equipment before failure occurs, as recommended by manufacturers.
Question 3: A venue's HVAC system is consuming 30% more energy than baseline. What is the FIRST step a facility manager should take?
- Immediately replace all HVAC units
- Conduct an energy audit to identify inefficiencies (Correct answer)
- Increase the utility budget allocation
- Disable non-essential HVAC zones
Correct answer: Conduct an energy audit to identify inefficiencies
An energy audit identifies specific causes of overconsumption before committing to costly equipment replacements or operational changes.
Question 4: Under ADA guidelines, what minimum clear floor space is required at an accessible route turning area (T-turn)?
- 36 inches × 36 inches
- 60 inches × 60 inches (Correct answer)
- 36 inches × 60 inches
- 48 inches × 48 inches
Correct answer: 60 inches × 60 inches
ADA Standards require a 60-inch × 60-inch turning space to allow a wheelchair to complete a full 180-degree turn.
Question 5: Which document formally authorizes a contractor to perform work inside a venue and outlines scope, liability, and safety requirements?
- Certificate of insurance
- Work order
- Contractor agreement / scope of work (Correct answer)
- Purchase order
Correct answer: Contractor agreement / scope of work
A contractor agreement or scope-of-work document legally defines responsibilities, safety protocols, and liability before any third-party work begins.
Question 6: A venue manager notices water stains on ceiling tiles after a heavy rainstorm. Which building system should be inspected FIRST?
- Fire suppression system
- Electrical conduit runs
- Roof membrane and drainage system (Correct answer)
- HVAC condensate lines
Correct answer: Roof membrane and drainage system
Ceiling stains following rain indicate roof membrane failure or clogged roof drains, which are the most direct cause of storm-related water intrusion.
Question 7: What does 'deferred maintenance' refer to in venue facility management?
- Maintenance performed ahead of schedule to avoid future issues
- Repairs postponed due to budget constraints or prioritization decisions (Correct answer)
- Routine cleaning tasks delegated to event staff
- Maintenance outsourced to third-party vendors
Correct answer: Repairs postponed due to budget constraints or prioritization decisions
Deferred maintenance consists of necessary upkeep that has been intentionally postponed, often increasing long-term repair costs and liability risk.
CVE Facility Operations Management 2
What is the primary purpose of a Computerized Maintenance Management System (CMMS) in venue operations?