CVA Documentation Review & Data Validation 2 — Questions and Answers
Question 1: When validating a vendor's insurance certificate, which element is MOST critical to confirm first?
- The policy number format
- The certificate holder name matches the contracting entity (Correct answer)
- The agent's signature is present
- The certificate was printed on official letterhead
Correct answer: The certificate holder name matches the contracting entity
The certificate holder name must match the contracting entity to ensure the coverage applies to the correct party.
Question 2: A verification agent discovers that a submitted W-9 form lists a business name but no EIN or SSN. What is the correct action?
- Proceed using the business name alone
- Flag the record as incomplete and request a corrected W-9 (Correct answer)
- Estimate the TIN based on available records
- Accept it if the mailing address is verified
Correct answer: Flag the record as incomplete and request a corrected W-9
A W-9 without a TIN is incomplete and the submitter must provide a corrected form before processing can continue.
Question 3: Which data validation technique compares a submitted value against an acceptable range to detect outliers?
- Format check
- Range check (Correct answer)
- Consistency check
- Lookup validation
Correct answer: Range check
A range check verifies that a value falls within defined minimum and maximum boundaries.
Question 4: An employment verification request returns a 'no record found' result. What is the agent's BEST next step?
- Mark employment as unverifiable and close the file
- Contact the applicant to confirm employer details before re-querying (Correct answer)
- Accept the applicant's self-reported dates by default
- Escalate immediately to legal
Correct answer: Contact the applicant to confirm employer details before re-querying
Confirming details with the applicant can reveal typos or name changes that allow a successful re-query.
Question 5: Which document type would a CVA use to verify an applicant's professional license status in real time?
- The license certificate provided by the applicant
- A printout from the relevant state licensing board's website (Correct answer)
- A letter from the applicant's employer
- A notarized copy of the original license
Correct answer: A printout from the relevant state licensing board's website
State licensing board databases provide authoritative, real-time status and are the primary source for license verification.
Question 6: A date field in an imported dataset reads '13/07/2024'. What type of error does this most likely represent for a U.S.-formatted system?
- Range error
- Format/locale mismatch error (Correct answer)
- Duplicate record error
- Referential integrity error
Correct answer: Format/locale mismatch error
U.S. date format is MM/DD/YYYY, so a day value of 13 in the month position signals a locale mismatch.
Question 7: When reviewing a chain-of-custody document for a drug test, which discrepancy would MOST likely invalidate the sample?
- The collection site address is handwritten
- A break in the initialed seal log between collection and laboratory receipt (Correct answer)
- The lab technician's full name is abbreviated
- The test panel ordered differs from what the employer requested
Correct answer: A break in the initialed seal log between collection and laboratory receipt
An uninitialed gap in the seal log indicates a period where sample integrity cannot be confirmed, rendering the result invalid.
CVA Documentation Review & Data Validation 2
When validating a vendor's insurance certificate, which element is MOST critical to confirm first?