CST CST Scrum Values & Organizational Change 1 — Questions and Answers
Question 1: Which of the five Scrum values requires team members to be transparent about their work and challenges?
- Commitment
- Focus
- Openness (Correct answer)
- Respect
Correct answer: Openness
Openness in Scrum means the team and its stakeholders agree to be transparent about all work and the challenges with performing the work.
Question 2: A CST is coaching an organization that punishes failure. Which Scrum value is most critical to establish first?
- Commitment
- Courage (Correct answer)
- Focus
- Respect
Correct answer: Courage
Courage enables Scrum Team members to do the right thing and work on tough problems, including challenging a blame culture.
Question 3: When an organization transitions to Scrum, which change management principle best supports sustainable adoption?
- Mandating Scrum from the top down
- Piloting with volunteer teams first (Correct answer)
- Training all employees simultaneously
- Replacing all managers immediately
Correct answer: Piloting with volunteer teams first
Starting with volunteer teams creates early success stories and willing change agents that help spread Scrum organically across the organization.
Question 4: The Scrum value of Commitment refers to which of the following?
- Promising to deliver every Sprint Goal exactly as planned
- Dedicating oneself to the team and its goals (Correct answer)
- Completing all backlog items by a release date
- Agreeing to management's project timeline
Correct answer: Dedicating oneself to the team and its goals
Commitment in Scrum means personally committing to achieving the goals of the Scrum Team, not promising specific deliverables.
Question 5: Which organizational anti-pattern most directly undermines the Scrum value of Focus?
- Having dedicated Scrum Masters
- Allowing team members to work on multiple teams simultaneously (Correct answer)
- Conducting Sprint Reviews with stakeholders
- Using a shared Definition of Done
Correct answer: Allowing team members to work on multiple teams simultaneously
Context switching from multi-team membership fragments attention and prevents deep focus on Sprint Goals.
Question 6: A CST notices an organization measuring success solely by velocity. Which systemic change should the CST recommend?
- Increase Sprint length to improve velocity numbers
- Shift metrics toward business outcomes and customer satisfaction (Correct answer)
- Hire more Developers to boost throughput
- Reduce Sprint Reviews to save time
Correct answer: Shift metrics toward business outcomes and customer satisfaction
Velocity is an internal planning measure, not a value indicator; organizations should track outcomes that matter to customers and the business.
CST CST Scrum Values & Organizational Change 1
Which of the five Scrum values requires team members to be transparent about their work and challenges?