CSPA Digital Technology Skills 2 — Questions and Answers
Question 1: You need to send a large file to a colleague. The file is too big to attach to an email. What is the best digital solution?
- Print the file and mail it
- Upload the file to a cloud service and share a link (Correct answer)
- Split the file into many small emails
- Ask your colleague to come to your desk in person
Correct answer: Upload the file to a cloud service and share a link
Uploading a large file to a cloud service (such as Google Drive or OneDrive) and sharing a link is an efficient and common digital solution for transferring large files.
Question 2: What does 'copy and paste' allow you to do in a word processing program?
- Delete selected text permanently
- Duplicate selected text or content and place it in another location (Correct answer)
- Change the font of selected text
- Print selected text
Correct answer: Duplicate selected text or content and place it in another location
Copy and paste duplicates selected text or content and allows you to insert that duplicate at another location within the same or a different document.
Question 3: Which of the following is an example of two-factor authentication (2FA)?
- Using the same password on multiple accounts
- Logging in with a password and then entering a code sent to your phone (Correct answer)
- Setting a password hint question
- Saving your password in a browser
Correct answer: Logging in with a password and then entering a code sent to your phone
Two-factor authentication requires two forms of verification—typically something you know (a password) and something you have (a code sent to your phone)—to increase account security.
Question 4: When video conferencing for a work meeting, which behavior is most professional?
- Keep your microphone unmuted at all times
- Use a cluttered background to show personality
- Mute yourself when not speaking and use a clean background (Correct answer)
- Join the meeting late to avoid small talk
Correct answer: Mute yourself when not speaking and use a clean background
Muting your microphone when not speaking reduces background noise, and using a tidy, professional background maintains a respectful work environment during video calls.
Question 5: What is a spreadsheet program primarily used for?
- Creating slideshows and presentations
- Organizing, calculating, and analyzing numerical data in rows and columns (Correct answer)
- Designing images and graphics
- Sending and receiving emails
Correct answer: Organizing, calculating, and analyzing numerical data in rows and columns
Spreadsheet programs like Microsoft Excel or Google Sheets are designed to organize data in rows and columns and perform calculations and analysis on that data.
Question 6: Which action should you take before discarding an old work computer?
- Simply delete the files from the desktop
- Donate it immediately without any preparation
- Ensure all data is securely wiped or the drive is destroyed (Correct answer)
- Remove only the personal wallpaper
Correct answer: Ensure all data is securely wiped or the drive is destroyed
Before discarding a computer, all data must be securely wiped using appropriate software or the drive physically destroyed to prevent unauthorized recovery of sensitive information.
Question 7: What does 'software update' or 'patch' typically do for your computer?
- Makes your computer run slower permanently
- Fixes security vulnerabilities and improves software performance (Correct answer)
- Deletes your personal files to free up space
- Uninstalls unused programs automatically
Correct answer: Fixes security vulnerabilities and improves software performance
Software updates and patches fix known security vulnerabilities, resolve bugs, and often improve the overall performance and features of the software.
CSPA Digital Technology Skills 2
You need to send a large file to a colleague.
The file is too big to attach to an email.
What is the best digital solution?