CSPA Interpreting Graphical Information Questions and Answers — Questions and Answers
Question 1: The following bar chart shows the number of units sold per quarter for a particular product. In which quarter was there a sharp decline in sales compared to the previous quarter? <GRAPHIC: A bar chart titled 'Quarterly Unit Sales'. Q1 bar is at 450, Q2 bar is at 600, Q3 bar is at 250, and Q4 bar is at 400.>
- Q1
- Q2
- Q3 (Correct answer)
- Q4
Correct answer: Q3
The chart shows sales for Q1 (450), Q2 (600), Q3 (250), and Q4 (400). The sales increased from Q1 to Q2. However, sales dropped significantly from 600 units in Q2 to 250 units in Q3, representing the sharpest decline between consecutive quarters.
Question 2: A project manager uses the following pie chart to represent the team's total work hours for a week. If the team worked a total of 160 hours, how many hours were spent on 'Testing'? <GRAPHIC: A pie chart titled 'Weekly Work Hour Distribution'. Slices are: 'Development' at 50%, 'Meetings' at 25%, 'Testing' at 15%, and 'Admin' at 10%.>
- 15 hours
- 80 hours
- 24 hours (Correct answer)
- 40 hours
Correct answer: 24 hours
The pie chart shows that 'Testing' accounts for 15% of the total work hours. To find the number of hours, calculate 15% of the total 160 hours: 0.15 * 160 = 24 hours.
Question 3: The line graph below tracks the number of customer support tickets received each day over a work week. Which of the following statements is the most accurate interpretation of the graph? <GRAPHIC: A line graph titled 'Daily Customer Support Tickets'. The x-axis is Day (Mon-Fri) and y-axis is Number of Tickets. Points are: Mon(30), Tue(45), Wed(40), Thu(60), Fri(55).>
- The number of tickets received decreased every day.
- The busiest day of the week was Wednesday.
- The number of tickets increased steadily throughout the entire week.
- The highest number of tickets was received on Thursday. (Correct answer)
Correct answer: The highest number of tickets was received on Thursday.
By reading the data points for each day, we can see: Monday (30), Tuesday (45), Wednesday (40), Thursday (60), and Friday (55). The highest point on the graph is on Thursday with 60 tickets, making it the day with the most tickets received.
Question 4: A manager is reviewing the following table on employee training completion. Based on the data, which employee has completed the highest percentage of their assigned modules? <GRAPHIC: A table with 3 columns: 'Employee', 'Assigned Modules', 'Completed Modules'. Rows are: Ben (Assigned: 20, Completed: 15), Sarah (Assigned: 16, Completed: 12), Carlos (Assigned: 25, Completed: 20).>
- Ben and Sarah completed the same percentage.
- Carlos (Correct answer)
- Sarah
- Ben
Correct answer: Carlos
To find the completion percentage, divide Completed Modules by Assigned Modules for each employee: Ben (15/20 = 75%), Sarah (12/16 = 75%), and Carlos (20/25 = 80%). Carlos has the highest completion percentage at 80%.
Question 5: The flowchart below shows the process for submitting an expense report. An employee has just uploaded their receipts. According to the flowchart, what is the immediate next step? <GRAPHIC: A flowchart showing boxes connected by arrows. Start -> 'Fill out expense form' -> 'Upload receipts' -> 'Submit for manager approval' -> 'Is it approved?' -> (Yes) -> 'Reimbursement processed'. -> (No) -> 'Revise and resubmit'.>
- Fill out the expense form.
- Wait for the reimbursement to be processed.
- Revise and resubmit the report.
- Submit the report for manager approval. (Correct answer)
Correct answer: Submit the report for manager approval.
The flowchart shows a clear sequence of steps. The arrow leading from the 'Upload receipts' box points directly to the 'Submit for manager approval' box, indicating this is the immediate next action in the process.
Question 6: A company plots the number of weekly safety drills against the number of workplace incidents. What does the scatter plot suggest? <GRAPHIC: A scatter plot titled 'Safety Drills vs. Incidents'. The x-axis is 'Number of Weekly Drills' (0 to 5) and the y-axis is 'Number of Incidents' (0 to 10). Data points are clustered high on the left and trend downwards to the right, showing that as drills increase, incidents decrease.>
- More safety drills are associated with a higher number of incidents.
- The number of safety drills has no relationship with the number of incidents.
- Fewer safety drills lead to fewer incidents.
- More safety drills are associated with a lower number of incidents. (Correct answer)
Correct answer: More safety drills are associated with a lower number of incidents.
The data points on the scatter plot show a downward trend from left to right. This indicates a negative correlation, meaning that as the value on the x-axis (Number of Weekly Drills) increases, the value on the y-axis (Number of Incidents) tends to decrease.
The following bar chart shows the number of units sold per quarter for a particular product.
In which quarter was there a sharp decline in sales compared to the previous quarter?