CSP Casino & Gaming Surveillance 2 — Questions and Answers
Question 1: A surveillance operator notices a blackjack dealer consistently 'flashing' hole cards to a player seated at third base. This is best classified as:
- Card counting
- Dealer collusion (Correct answer)
- Chip dumping
- Past posting
Correct answer: Dealer collusion
Deliberately flashing hole cards to a specific player is a form of dealer collusion, a serious internal theft method.
Question 2: Which regulation primarily governs surveillance recordkeeping requirements at US commercial casinos?
- NFPA 101
- Title 31 / Bank Secrecy Act
- Gaming Control Board Minimum Internal Controls (MICs) (Correct answer)
- OSHA 29 CFR 1910
Correct answer: Gaming Control Board Minimum Internal Controls (MICs)
State Gaming Control Board Minimum Internal Control Standards (MICS) establish mandatory surveillance recording and retention requirements for commercial casinos.
Question 3: A player consistently bets the minimum until the shoe is nearly exhausted, then dramatically increases bets. This pattern most likely indicates:
- Martingale betting system
- Card counting using a running count (Correct answer)
- Progressive parlay strategy
- Hole-carding
Correct answer: Card counting using a running count
Drastically increasing bet size near the end of a shoe as positive counts mount is a hallmark of card counting using a running or true count.
Question 4: During a roulette review, surveillance notices chips being placed on a winning number after the ball drops. This is known as:
- Pinching
- Past posting (Correct answer)
- Pressing
- Color-up fraud
Correct answer: Past posting
Past posting is the act of placing or increasing a bet after the outcome is known, a common cheating method at table games.
Question 5: What is the primary purpose of a casino's Table Game Protection program within surveillance?
- Maximize dealer speed
- Detect and deter cheating and theft at table games (Correct answer)
- Monitor player alcohol consumption
- Ensure compliance with fire codes
Correct answer: Detect and deter cheating and theft at table games
Table Game Protection focuses on detecting cheating, advantage play, and internal theft to protect casino revenue and game integrity.
Question 6: A surveillance system's 'PTZ' camera designation refers to:
- Pixel, Transfer, Zoom
- Pan, Tilt, Zoom (Correct answer)
- Perimeter, Tracking, Zone
- Passive, Timed, Zone
Correct answer: Pan, Tilt, Zoom
PTZ stands for Pan, Tilt, Zoom — cameras that can be remotely directed to move horizontally, vertically, and adjust magnification.
Question 7: When a slot machine displays a jackpot but a surveillance review reveals the reels stopped on a non-winning combination before a mechanical error, the correct action is to:
- Pay the jackpot immediately to avoid conflict
- Deny the jackpot without explanation
- Document findings and escalate to gaming commission per MICS (Correct answer)
- Reset the machine and offer a complimentary
Correct answer: Document findings and escalate to gaming commission per MICS
A disputed jackpot involving a malfunction must be documented by surveillance and escalated to the gaming commission per Minimum Internal Control Standards.
CSP Casino & Gaming Surveillance 2
A surveillance operator notices a blackjack dealer consistently 'flashing' hole cards to a player seated at third base.
This is best classified as: