CRA CRA Human Resources & Staff Development 1 — Questions and Answers
Question 1: Which leadership style is most effective when orienting a newly hired radiology technologist who requires close guidance and detailed instruction?
- Delegating
- Participating
- Directing (Correct answer)
- Selling
Correct answer: Directing
The directing style provides clear task instructions and close supervision, which is appropriate for new employees still learning their roles.
Question 2: A radiology administrator notices high turnover among CT technologists. What is the FIRST step in addressing this issue?
- Increase salaries immediately
- Conduct exit interviews to identify root causes (Correct answer)
- Hire additional staff to cover gaps
- Implement mandatory overtime policies
Correct answer: Conduct exit interviews to identify root causes
Exit interviews help identify the specific reasons staff are leaving, enabling targeted retention strategies.
Question 3: Under the Fair Labor Standards Act (FLSA), non-exempt radiology employees who work more than 40 hours per week must be compensated at a rate of:
- 1.25 times their regular pay
- 1.5 times their regular pay (Correct answer)
- 2.0 times their regular pay
- Their regular pay rate with a bonus
Correct answer: 1.5 times their regular pay
FLSA mandates overtime pay at 1.5 times (time-and-a-half) the regular rate for non-exempt employees exceeding 40 hours per week.
Question 4: Which document outlines the specific duties, qualifications, and responsibilities required for a radiology staff position?
- Performance appraisal form
- Competency checklist
- Job description (Correct answer)
- Organizational chart
Correct answer: Job description
A job description formally defines the role's duties, required qualifications, and reporting relationships.
Question 5: A radiology administrator is planning staff education on new MRI safety protocols. Which adult learning principle should guide the training design?
- Adults learn best through memorization of facts
- Adults need highly theoretical content before application
- Adults learn best when training is relevant and immediately applicable (Correct answer)
- Adults prefer instructor-led lectures exclusively
Correct answer: Adults learn best when training is relevant and immediately applicable
Andragogy principles hold that adult learners are most engaged when content is practical and directly relevant to their work.
Question 6: When conducting an annual performance appraisal for a radiologic technologist, the administrator should primarily base the evaluation on:
- Personal impressions from recent interactions only
- Pre-established, measurable performance standards (Correct answer)
- Peer complaints filed during the year
- Seniority and years of experience
Correct answer: Pre-established, measurable performance standards
Performance appraisals should be objective and tied to specific, pre-established criteria to ensure fairness and consistency.
CRA CRA Human Resources & Staff Development 1
Which leadership style is most effective when orienting a newly hired radiology technologist who requires close guidance and detailed instruction?