CPTD - Certified Professional in Talent Development Instructional Design Principles Questions and Answers — Questions and Answers
Question 1: A talent development professional is designing a new leadership program for mid-level managers. According to Merrill's Principles of Instruction, which of the following activities should be the central focus of the program's design?
- A series of lectures from senior executives sharing their leadership philosophies.
- Solving realistic, complex case studies that mirror challenges the managers face in their roles. (Correct answer)
- A comprehensive pre-test to assess baseline knowledge of leadership theories.
- Memorizing a new proprietary model for situational leadership developed by the organization.
Correct answer: Solving realistic, complex case studies that mirror challenges the managers face in their roles.
Merrill's Principles of Instruction emphasize that learning is most effective when it is centered around solving real-world problems. [26, 17] This 'Problem-Centered' approach provides context, motivates learners, and promotes the application of new skills to their actual work environment. [30, 29] The other options are components of a learning program but do not represent the central, driving principle of Merrill's model.
Question 2: An instructional designer is developing an e-learning module to teach sales representatives a new customer relationship management (CRM) software. Which action best represents Gagne's ninth event of instruction, 'Enhance Retention and Transfer'?
- Including a final quiz with multiple-choice questions about the software's features.
- Starting the module with a compelling video showing the success of a top-performing sales representative.
- Providing a downloadable quick-reference job aid and scheduling follow-up coaching sessions to discuss real-world application. (Correct answer)
- Asking learners to practice entering a new client's data in a simulated environment within the module.
Correct answer: Providing a downloadable quick-reference job aid and scheduling follow-up coaching sessions to discuss real-world application.
Gagne's ninth event, 'Enhance Retention and Transfer,' focuses on helping learners apply what they've learned back on the job. [14, 20] Providing job aids and follow-up support directly facilitates this transfer from the learning environment to the work environment. Assessing performance (A) and eliciting performance (D) are other events in Gagne's model, while gaining attention (B) is the first event. [1, 19]
Question 3: When comparing the ADDIE and SAM instructional design models, what is a primary advantage of using the SAM model?
- It provides a strict, linear process that is easy for stakeholders to follow and approve at each stage.
- It is best suited for projects with long timelines and stable, unchanging content.
- It allows for rapid prototyping and incorporates feedback through an iterative, cyclical process. [11, 13] (Correct answer)
- It guarantees a higher quality final product due to its comprehensive upfront analysis.
Correct answer: It allows for rapid prototyping and incorporates feedback through an iterative, cyclical process. [11, 13]
The Successive Approximation Model (SAM) is an agile and iterative model, which is a key differentiator from the more traditional, linear ADDIE model. [25, 21] SAM's advantage lies in its flexibility, allowing designers to build, test, and refine prototypes quickly based on continuous feedback, making it ideal for projects where requirements may evolve. [7, 13] ADDIE is known for its linear, structured approach, which can be less flexible. [25]
Question 4: A training manager is creating learning objectives for a compliance course. According to Bloom's Taxonomy, which objective is written at the 'Application' level?
- List the five key steps in the data privacy protocol.
- Explain the potential consequences of a data breach.
- Differentiate between personal and non-personal identifiable information.
- Use the company's data classification tool to correctly label a new client document. (Correct answer)
Correct answer: Use the company's data classification tool to correctly label a new client document.
The 'Application' level of Bloom's Taxonomy involves learners applying knowledge or concepts to a new situation. [16, 10] Using a tool to perform a task is a clear example of application. 'List' is at the 'Remembering' level, 'Explain' is at the 'Understanding' level, and 'Differentiate' is at the 'Analyzing' level. [27, 2]
Question 5: During which phase of the ADDIE model would an instructional designer create storyboards, determine the instructional strategy, and draft learning objectives?
- Analysis
- Development
- Design (Correct answer)
- Implementation
Correct answer: Design
The Design phase of ADDIE is where the blueprint for the instruction is created. [13] This includes writing learning objectives, selecting instructional strategies, and creating visual layouts like storyboards to map out the content and user experience before full development begins. [13]
Question 6: Which of the following is a core principle of adult learning theory (andragogy) that instructional designers should incorporate into their programs?
- Adult learners are primarily motivated by external rewards and consequences.
- Learners should be treated as dependent recipients of information from the instructor.
- Learning should be problem-centered and relevant to the learner's immediate work and life situations. (Correct answer)
- The instructor's experience is the most valuable resource in the learning environment.
Correct answer: Learning should be problem-centered and relevant to the learner's immediate work and life situations.
A key tenet of Malcolm Knowles' Adult Learning Theory is that adults are most motivated to learn when they see the immediate relevance and practical application of the content to their work or personal life. Therefore, designing instruction around real-world problems and tasks is critical for engaging adult learners. The CPTD Detailed Content Outline specifically mentions Knowles' Adult Learning Theory as required knowledge. [9]
A talent development professional is designing a new leadership program for mid-level managers.
According to Merrill's Principles of Instruction, which of the following activities should be the central focus of the program's design?