CPS CPS Program Overview and Eligibility 2 — Questions and Answers
Question 1: What does CPS NOT provide to its members?
- Priority repair services
- Discounted repair costs
- Free Canon equipment purchases (Correct answer)
- Equipment loan during repairs
Correct answer: Free Canon equipment purchases
CPS provides service-based benefits like priority repairs, discounts, and loans, but does not provide free equipment to members.
Question 2: How does CPS benefit photojournalists working in fast-paced environments?
- By guaranteeing no equipment failures
- By providing priority repair services and loan equipment so they can quickly get back to work (Correct answer)
- By providing dedicated personal photographers to assist them
- By insuring all equipment against damage
Correct answer: By providing priority repair services and loan equipment so they can quickly get back to work
CPS helps photojournalists stay operational by prioritizing their repairs and providing loan equipment so they don't miss important assignments due to gear issues.
Question 3: What is a key reason professional photographers choose CPS over standard Canon support?
- CPS is cheaper than standard support
- CPS provides faster service, dedicated support, and equipment solutions designed for professionals (Correct answer)
- CPS includes consumer camera coverage
- CPS is the only way to get Canon repairs
Correct answer: CPS provides faster service, dedicated support, and equipment solutions designed for professionals
Professionals choose CPS because it delivers faster turnaround, specialized support, and professional-grade solutions that standard consumer support cannot offer.
Question 4: Which type of Canon professional might benefit most from CPS Platinum over Gold?
- A hobbyist with one Canon camera body
- A working professional with an extensive kit of 10+ Canon bodies and lenses (Correct answer)
- A student photographer just starting out
- A photographer who only uses Canon lenses with other brands' cameras
Correct answer: A working professional with an extensive kit of 10+ Canon bodies and lenses
CPS Platinum is ideal for professionals with extensive Canon kits of 10 or more products who need maximum service priority and loan equipment options.
Question 5: What is one intangible benefit of CPS membership beyond the listed services?
- Guaranteed publication in Canon marketing materials
- Credibility and recognition as a Canon-endorsed professional (Correct answer)
- Access to exclusive Canon stock photos
- Priority seating at Canon product launches
Correct answer: Credibility and recognition as a Canon-endorsed professional
Beyond tangible services, CPS membership provides a degree of professional credibility as Canon's recognition of the member as a professional-level photographer or videographer.
Question 6: How does CPS support professionals during busy shooting seasons?
- By providing extra storage space for equipment
- By ensuring rapid repair and loan equipment availability to prevent season-critical downtime (Correct answer)
- By assigning Canon staff photographers to assist with shoots
- By providing scheduling software
Correct answer: By ensuring rapid repair and loan equipment availability to prevent season-critical downtime
During busy seasons like weddings or sports playoffs, CPS ensures professionals can quickly get repaired or loaned equipment to avoid missing critical assignments.
What does CPS NOT provide to its members?