CPI CPI Transfer of Learning & ROI Measurement 1 — Questions and Answers
Question 1: In Donald Kirkpatrick's four-level evaluation model, which level measures whether participants actually use new skills on the job?
- Level 1 – Reaction
- Level 2 – Learning
- Level 3 – Behavior (Correct answer)
- Level 4 – Results
Correct answer: Level 3 – Behavior
Level 3 (Behavior) measures the degree to which participants apply what they learned during training back in their actual work environment.
Question 2: Which of the following is the MOST significant barrier to transfer of learning from the classroom to the workplace?
- Poorly designed instructional graphics
- Lack of manager reinforcement and opportunity to practice new skills on the job (Correct answer)
- Insufficient use of icebreaker activities during training
- Rooms with poor acoustics
Correct answer: Lack of manager reinforcement and opportunity to practice new skills on the job
Research identifies lack of supervisory reinforcement and limited opportunities to practice new skills as the top barriers preventing training from transferring to the job.
Question 3: What is 'near transfer' in the context of learning transfer?
- Applying learned skills to situations very similar to the training context (Correct answer)
- Generalizing learning principles to completely different work situations
- Transferring knowledge from one employee to another
- Moving training content from classroom to online format
Correct answer: Applying learned skills to situations very similar to the training context
Near transfer occurs when learners apply skills in work situations that closely resemble the conditions in which they were trained.
Question 4: To promote transfer of learning, a CPI instructor should include which element DURING the training program?
- Activities that require learners to create a personal action plan for applying skills on the job (Correct answer)
- Extended lecture segments to maximize content coverage
- Multiple-choice questions only, for objective scoring
- Mandatory attendance for all department staff regardless of role
Correct answer: Activities that require learners to create a personal action plan for applying skills on the job
Personal action plans prompt learners to commit to specific on-the-job applications of new skills, which significantly increases transfer rates.
Question 5: Which strategy BEST supports transfer of learning in the weeks AFTER a training program ends?
- Sending participants a copy of the training slides
- Follow-up coaching sessions, check-ins, and performance support resources (Correct answer)
- Asking participants to complete a post-training satisfaction survey
- Archiving training materials in a shared drive
Correct answer: Follow-up coaching sessions, check-ins, and performance support resources
Post-training follow-up through coaching, check-ins, and job aids sustains and reinforces new behaviors after training concludes.
Question 6: Which of the following describes 'far transfer' in learning?
- Applying a narrow skill to the exact task it was practiced on
- Using general principles learned in training to solve novel, dissimilar workplace problems (Correct answer)
- Delivering training content to a remote audience via video conferencing
- Transferring course content between two different learning management systems
Correct answer: Using general principles learned in training to solve novel, dissimilar workplace problems
Far transfer involves applying learned principles flexibly to situations that differ significantly from the original training context, requiring higher-order thinking.
CPI CPI Transfer of Learning & ROI Measurement 1
In Donald Kirkpatrick's four-level evaluation model, which level measures whether participants actually use new skills on the job?