CPI CPI Training Needs Analysis & Program Evaluation 1 — Questions and Answers
Question 1: What is the primary purpose of a Training Needs Analysis (TNA)?
- To select and vet training vendors
- To identify gaps between current and desired performance (Correct answer)
- To create and publish training schedules
- To measure individual trainer effectiveness
Correct answer: To identify gaps between current and desired performance
A TNA identifies the performance gap between actual and desired outcomes to determine whether training is the appropriate solution.
Question 2: Which of the following is Level 1 in Kirkpatrick's Four-Level Training Evaluation Model?
- Learning
- Behavior
- Results
- Reaction (Correct answer)
Correct answer: Reaction
Level 1 (Reaction) measures how participants feel about the training immediately after, typically captured via post-training feedback surveys.
Question 3: A needs analysis that examines an organization's goals and strategic priorities is called a(n) what?
- Task analysis
- Person analysis
- Organizational analysis (Correct answer)
- Job function analysis
Correct answer: Organizational analysis
Organizational analysis reviews the company's strategic goals, available resources, and environment to ensure training aligns with the organization's overall direction.
Question 4: In Kirkpatrick's model, Level 2 (Learning) is best measured by which method?
- Supervisor observations three months later
- Pre/post knowledge tests or skill demonstrations (Correct answer)
- Return on investment calculations
- Participant satisfaction surveys
Correct answer: Pre/post knowledge tests or skill demonstrations
Level 2 evaluation uses assessments such as pre/post tests, skill demonstrations, or simulations to measure what participants actually learned during training.
Question 5: Which data collection method involves directly watching employees perform tasks to identify performance gaps?
- Online survey
- Focus group discussion
- Direct observation (Correct answer)
- Structured interview
Correct answer: Direct observation
Direct observation allows the needs analyst to see firsthand how tasks are performed and identify specific skill deficiencies or inefficiencies in real time.
Question 6: A 'performance gap' in needs analysis is defined as what?
- The difference between beginner and advanced learners in a cohort
- The difference between current performance and desired performance (Correct answer)
- The shortfall in the annual training budget
- The delay between scheduled training sessions
Correct answer: The difference between current performance and desired performance
A performance gap is the measurable difference between where employees are currently performing versus where they need to perform to meet organizational goals.
CPI CPI Training Needs Analysis & Program Evaluation 1
What is the primary purpose of a Training Needs Analysis (TNA)?