CPHQ Healthcare Quality Measurement and Benchmarking 1 — Questions and Answers
Question 1: Which type of measure assesses the result of care provided to a patient, such as mortality or readmission rates?
- Structure measure
- Process measure
- Outcome measure (Correct answer)
- Balancing measure
Correct answer: Outcome measure
Outcome measures capture the results of care, including patient health status, mortality, readmission, and complication rates.
Question 2: Donabedian's model of quality assessment evaluates healthcare quality through which three dimensions?
- Input, Process, Output
- Structure, Process, Outcome (Correct answer)
- Plan, Do, Check, Act
- Safety, Effectiveness, Timeliness
Correct answer: Structure, Process, Outcome
Donabedian's foundational model evaluates quality through structure (resources), process (care delivery), and outcome (results of care).
Question 3: Which national database is commonly used by U.S. hospitals to benchmark inpatient quality measures?
- HEDIS
- CMS Hospital Compare (Correct answer)
- CAHPS
- URAC
Correct answer: CMS Hospital Compare
CMS Hospital Compare (now Care Compare) provides publicly reported quality measures allowing hospitals to benchmark against national standards.
Question 4: A hospital wants to compare its surgical infection rate to similar-sized hospitals. This process is called:
- Credentialing
- Benchmarking (Correct answer)
- Credentialing
- Accreditation
Correct answer: Benchmarking
Benchmarking is the process of comparing an organization's performance metrics to industry standards or best-performing peers.
Question 5: Which measure type tracks whether recommended care steps were performed, such as aspirin given at arrival for AMI?
- Outcome measure
- Structure measure
- Process measure (Correct answer)
- Composite measure
Correct answer: Process measure
Process measures track whether evidence-based care steps were performed, such as administering aspirin at arrival for acute MI patients.
Question 6: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) primarily measures:
- Clinical outcomes
- Patient experience of care (Correct answer)
- Financial performance
- Staff competency
Correct answer: Patient experience of care
HCAHPS is a standardized survey measuring patients' perspectives on their hospital experience, including communication and responsiveness.
CPHQ Healthcare Quality Measurement and Benchmarking 1
Which type of measure assesses the result of care provided to a patient, such as mortality or readmission rates?