CPC Project Change Management 2 — Questions and Answers
Question 1: A stakeholder requests adding a new feature after the scope baseline has been approved. What should the project coordinator do FIRST?
- Add the feature to avoid stakeholder dissatisfaction
- Reject the request outright to protect the baseline
- Submit a formal change request and assess the impact (Correct answer)
- Reassign team members to accommodate the new feature
Correct answer: Submit a formal change request and assess the impact
All scope changes, even stakeholder-driven ones, must go through a formal change request and impact assessment before any action is taken.
Question 2: Which of the following is an example of a preventive action in project change management?
- Fixing a defect found during quality inspection
- Adjusting the schedule after a delay has already occurred
- Conducting additional team training to avoid future errors (Correct answer)
- Submitting a change request after scope was modified
Correct answer: Conducting additional team training to avoid future errors
Preventive actions are proactive steps taken to reduce the probability of negative project events before they occur.
Question 3: What is 'gold plating' in the context of project management?
- Adding premium-quality materials to increase project value
- Delivering extra features or enhancements beyond the agreed scope without authorization (Correct answer)
- Charging clients additional fees for scope additions
- Using high-cost resources to accelerate project completion
Correct answer: Delivering extra features or enhancements beyond the agreed scope without authorization
Gold plating occurs when the project team adds extras beyond the agreed scope without authorization, which can waste resources and risk project objectives.
Question 4: A change log is BEST used to:
- Record all project risks and their probability ratings
- Track the status and outcomes of all submitted change requests (Correct answer)
- Document meeting minutes from stakeholder reviews
- List all project deliverables and their completion dates
Correct answer: Track the status and outcomes of all submitted change requests
A change log is a project document used to track all submitted change requests, including their status, disposition, and impact.
Question 5: When evaluating a change request, which constraint should the project coordinator analyze FIRST before assessing schedule and cost impacts?
- Resource availability
- Scope impact (Correct answer)
- Quality standards
- Stakeholder satisfaction
Correct answer: Scope impact
Scope impact must be understood first because changes to scope directly drive corresponding changes to schedule, cost, and other constraints.
Question 6: Which of the following BEST illustrates a Configuration Management process?
- Approving vendor invoices prior to payment
- Tracking and controlling changes to project documents and deliverables to maintain integrity (Correct answer)
- Assigning roles and responsibilities to project team members
- Identifying project risks and creating a risk response plan
Correct answer: Tracking and controlling changes to project documents and deliverables to maintain integrity
Configuration management ensures that project documents, plans, and deliverables are properly versioned and controlled to maintain consistency and integrity.
Question 7: A change request has been approved. What is the project coordinator's NEXT responsibility?
- Archive the change request and continue with the original plan
- Update relevant project documents and baselines to reflect the approved change (Correct answer)
- Notify all external vendors immediately
- Escalate the change to the project sponsor for final review
Correct answer: Update relevant project documents and baselines to reflect the approved change
After a change is approved, the project coordinator must update all affected project documents, including the baselines, to reflect the approved modification.
CPC Project Change Management 2
A stakeholder requests adding a new feature after the scope baseline has been approved.
What should the project coordinator do FIRST?