CPC CPC Training & Development 1 — Questions and Answers
Question 1: What is the ADDIE model used for in training and development?
- Evaluating employee compensation packages
- A systematic framework for designing and developing training programs (Correct answer)
- Screening candidates for technical roles
- Managing employee performance reviews
Correct answer: A systematic framework for designing and developing training programs
ADDIE stands for Analysis, Design, Development, Implementation, and Evaluation—a systematic instructional design framework for creating effective training.
Question 2: A 'needs assessment' in training development is used to:
- Assess candidates' salary requirements
- Identify gaps between current and desired employee performance (Correct answer)
- Determine the staffing agency's resource needs
- Evaluate client company financial health
Correct answer: Identify gaps between current and desired employee performance
A training needs assessment identifies the gap between current employee performance or skills and the desired state, guiding training program design.
Question 3: Kirkpatrick's Four-Level Training Evaluation Model measures training at which highest level?
- Reaction (learner satisfaction)
- Learning (knowledge gained)
- Behavior (on-the-job application)
- Results (business impact) (Correct answer)
Correct answer: Results (business impact)
Level 4—Results—is the highest level of Kirkpatrick's model, measuring the actual business outcomes resulting from training, such as productivity gains.
Question 4: Which training delivery method is BEST suited for teaching soft skills like communication and leadership?
- Self-paced e-learning modules
- Role-playing and simulation exercises (Correct answer)
- Technical manuals and handbooks
- Multiple-choice assessments
Correct answer: Role-playing and simulation exercises
Role-playing and simulation exercises allow learners to practice interpersonal skills in realistic scenarios, making them highly effective for soft skill development.
Question 5: What is 'on-the-job training' (OJT)?
- Training delivered in a classroom separate from the work environment
- Learning that occurs while performing actual job tasks in the real work setting (Correct answer)
- A corporate university program for high-potential employees
- Annual compliance training delivered online
Correct answer: Learning that occurs while performing actual job tasks in the real work setting
OJT involves employees learning skills by performing the actual job duties under guidance, making it immediately applicable to their work.
Question 6: What does 'transfer of training' refer to?
- Moving employees between departments after training
- The degree to which trainees apply learned knowledge and skills back on the job (Correct answer)
- Transferring training budget between departments
- Porting e-learning content to a new platform
Correct answer: The degree to which trainees apply learned knowledge and skills back on the job
Transfer of training measures how effectively what was learned in training translates into changed behavior and improved performance on the job.
CPC CPC Training & Development 1
What is the ADDIE model used for in training and development?