CPC CPC Donor Identification & Verification 1 — Questions and Answers
Question 1: What is the primary purpose of verifying a donor's identity before a urine drug test collection?
- To ensure the specimen belongs to the correct individual (Correct answer)
- To check the donor's medical history
- To confirm the donor's insurance coverage
- To record the donor's employment status
Correct answer: To ensure the specimen belongs to the correct individual
Verifying donor identity ensures the specimen is linked to the correct person and maintains the integrity of the chain of custody.
Question 2: Which form of identification is most commonly acceptable for verifying a donor's identity under DOT guidelines?
- A photo ID such as a driver's license or government-issued ID (Correct answer)
- A Social Security card
- A utility bill with the donor's name
- An employer-issued badge without a photo
Correct answer: A photo ID such as a driver's license or government-issued ID
DOT guidelines require photo identification to positively confirm the donor's identity before collection.
Question 3: If a donor does not have a photo ID, what action may a collector take under DOT regulations?
- Accept a positive identification by a supervisor or employer representative (Correct answer)
- Proceed without any identification
- Refuse the collection entirely
- Accept a verbal statement of identity only
Correct answer: Accept a positive identification by a supervisor or employer representative
DOT regulations allow an employer representative or supervisor to vouch for a donor's identity when photo ID is unavailable.
Question 4: What information must be confirmed from the donor's ID before beginning the collection process?
- Full legal name and a photo match (Correct answer)
- Date of birth and phone number
- Home address and ZIP code
- Employee ID number and department
Correct answer: Full legal name and a photo match
The collector must verify the donor's full legal name and confirm that the photo on the ID matches the individual presenting.
Question 5: A donor refuses to provide identification before a federally mandated drug test. What should the collector do?
- Document the refusal and notify the employer or DER (Correct answer)
- Proceed with collection and note the issue afterward
- Cancel the collection and discard all materials
- Allow a grace period for the donor to retrieve ID
Correct answer: Document the refusal and notify the employer or DER
A refusal to provide identification is treated as a refusal to test, requiring the collector to document it and inform the Designated Employer Representative (DER).
Question 6: How should a collector handle a situation where the name on the custody and control form (CCF) does not match the donor's presented ID?
- Correct the discrepancy on the CCF before proceeding and document the change (Correct answer)
- Proceed with the collection and ignore the mismatch
- Refuse to collect until a new CCF is issued
- Call the laboratory to resolve the issue
Correct answer: Correct the discrepancy on the CCF before proceeding and document the change
Any name discrepancy must be corrected and documented on the CCF to maintain accurate chain of custody records.
CPC CPC Donor Identification & Verification 1
What is the primary purpose of verifying a donor's identity before a urine drug test collection?