CMAA Certified Medical Administrative Assistant 3 — Questions and Answers
Question 1: Which federal law mandates that employers with 50 or more employees offer up to 12 weeks of unpaid, job-protected leave for qualifying medical or family reasons?
- ADA
- FMLA (Correct answer)
- COBRA
- HIPAA
Correct answer: FMLA
The Family and Medical Leave Act (FMLA) requires covered employers to provide up to 12 weeks of unpaid, job-protected leave per year for qualifying reasons.
Question 2: A patient requests copies of their medical records. Under HIPAA, the covered entity must respond within:
- 10 business days
- 30 calendar days (Correct answer)
- 60 calendar days
- 90 calendar days
Correct answer: 30 calendar days
HIPAA requires covered entities to act on a patient's request for records within 30 calendar days, with a possible 30-day extension if notice is provided.
Question 3: When posting a payment to the wrong patient account, the medical administrative assistant should:
- Delete the entry and re-enter it
- Post a credit adjustment to correct the error
- Void the transaction and repost to the correct account (Correct answer)
- Contact the insurance company immediately
Correct answer: Void the transaction and repost to the correct account
Voiding the incorrect transaction and reposting to the correct account maintains an accurate audit trail in the practice management system.
Question 4: Which type of managed care plan requires members to choose a primary care physician who coordinates all care and referrals?
- PPO
- HMO (Correct answer)
- EPO
- POS
Correct answer: HMO
Health Maintenance Organizations (HMOs) require members to designate a primary care physician (PCP) who manages and coordinates all healthcare referrals.
Question 5: The abbreviation 'NPP' in HIPAA compliance refers to:
- Non-Participating Provider
- Notice of Privacy Practices (Correct answer)
- National Provider Prefix
- New Patient Protocol
Correct answer: Notice of Privacy Practices
NPP stands for Notice of Privacy Practices, the document that informs patients how their protected health information (PHI) may be used and disclosed.
Question 6: Which ICD-10-CM coding convention indicates that an additional code is required to fully describe a condition?
- Excludes1
- Code first
- Use additional code (Correct answer)
- Code also
Correct answer: Use additional code
'Use additional code' instructs the coder to assign a supplementary code to provide a more complete picture of the patient's condition.
Question 7: A 'skip tracer' in a medical office context is someone who:
- Audits coding errors
- Locates patients who have moved without paying their balance (Correct answer)
- Tracks referral authorizations
- Monitors claim denials
Correct answer: Locates patients who have moved without paying their balance
A skip tracer works to locate patients who have relocated without paying outstanding balances, assisting with collections efforts.
CMAA Certified Medical Administrative Assistant 3
Which federal law mandates that employers with 50 or more employees offer up to 12 weeks of unpaid, job-protected leave for qualifying medical or family reasons?