Clerical Exams CLERICAL Typing & Data Entry 1 — Questions and Answers
Question 1: What is the standard measurement used to evaluate typing speed?
- Words per hour (WPH)
- Words per minute (WPM) (Correct answer)
- Keystrokes per second (KPS)
- Characters per hour (CPH)
Correct answer: Words per minute (WPM)
Typing speed is universally measured in words per minute (WPM), where one 'word' equals five characters.
Question 2: Which home row keys are used by the RIGHT hand on a QWERTY keyboard?
- A, S, D, F
- J, K, L, ; (Correct answer)
- H, J, K, L
- U, I, O, P
Correct answer: J, K, L, ;
On the QWERTY keyboard, the right hand rests on J, K, L, and semicolon (;) as the home row position.
Question 3: A clerk is asked to enter 500 records at 98% accuracy. How many errors are acceptable?
- 5
- 10 (Correct answer)
- 2
- 50
Correct answer: 10
98% accuracy on 500 records means 2% errors are allowed, which equals 500 × 0.02 = 10 errors.
Question 4: What keyboard shortcut is used to UNDO the last action in most Windows applications?
- Ctrl + Z (Correct answer)
- Ctrl + Y
- Ctrl + U
- Alt + Z
Correct answer: Ctrl + Z
Ctrl + Z is the universal undo shortcut in most Windows and web applications.
Question 5: When entering numerical data, which key is typically used to move between fields quickly?
- Enter
- Tab (Correct answer)
- Spacebar
- Shift
Correct answer: Tab
The Tab key advances the cursor to the next input field, making it faster than using a mouse for data entry.
Question 6: What does the term 'keystroke accuracy' mean in data entry testing?
- The number of keystrokes per minute
- The percentage of keys pressed correctly (Correct answer)
- The total number of keys pressed
- The speed at which keys are pressed
Correct answer: The percentage of keys pressed correctly
Keystroke accuracy is the percentage of individual keys pressed correctly out of all keystrokes made.
Clerical Exams CLERICAL Typing & Data Entry 1
What is the standard measurement used to evaluate typing speed?