Clerical Exams CLERICAL Ability 2 — Questions and Answers
Question 1: A clerk is asked to file the following names alphabetically. Which name would come FIRST? 1. Sanderson, T. 2. Samuels, R. 3. Santiago, M. 4. Sampson, D.
- Sampson, D. (Correct answer)
- Samuels, R.
- Sanderson, T.
- Santiago, M.
Correct answer: Sampson, D.
Sampson comes first alphabetically because 'Samp' precedes 'Samu', 'Sand', and 'Sant'.
Question 2: If a document is stamped received at 10:47 AM and must be processed within 90 minutes, what is the deadline for processing?
- 12:17 PM (Correct answer)
- 12:07 PM
- 11:47 AM
- 12:47 PM
Correct answer: 12:17 PM
Adding 90 minutes (1 hour 30 minutes) to 10:47 AM gives 12:17 PM.
Question 3: Which of the following addresses is written in the correct standard US mailing format?
- John Smith 123 Oak Street Springfield, IL 62704 (Correct answer)
- Springfield, IL 62704 John Smith 123 Oak Street
- 123 Oak Street John Smith Springfield, IL 62704
- John Smith Springfield, IL 62704 123 Oak Street
Correct answer: John Smith 123 Oak Street Springfield, IL 62704
Standard US mailing format lists name first, then street address, then city, state, and ZIP code.
Question 4: A clerk typed 2,340 keystrokes in 30 minutes. What is the clerk's average keystrokes per minute?
- 78 (Correct answer)
- 72
- 84
- 68
Correct answer: 78
Dividing 2,340 keystrokes by 30 minutes equals 78 keystrokes per minute.
Question 5: Examine the following number pairs. Which pair contains numbers that are NOT identical? 1. 7849302 — 7849302 2. 5618294 — 5618294 3. 3926471 — 3926741 4. 8305162 — 8305162
- Pair 3 (Correct answer)
- Pair 1
- Pair 2
- Pair 4
Correct answer: Pair 3
Pair 3 differs because 3926471 and 3926741 have the digits 4 and 7 transposed in the last three positions.
Question 6: A filing system uses the terminal digit method. Under this system, where would file number 48-23-17 be filed?
- In the 17 section (Correct answer)
- In the 48 section
- In the 23 section
- In the 82 section
Correct answer: In the 17 section
Terminal digit filing organizes records by the last group of digits, so 48-23-17 is filed in the 17 section.
A clerk is asked to file the following names alphabetically.
Which name would come FIRST?
1.
Sanderson, T.
2.
Samuels, R.
3.
Santiago, M.
4.
Sampson, D.