Clerical Exams CLERICAL Ability 1 — Questions and Answers
Question 1: A clerk must file the following names alphabetically. Which name would come LAST?
- Thompson, R.
- Thomas, K.
- Thornton, B. (Correct answer)
- Thomsen, A.
Correct answer: Thornton, B.
Alphabetical order is: Thomas (THOM-A), Thompson (THOM-P), Thomsen (THOM-S), then Thornton (THOR-N). Since THOM comes before THOR, Thornton files after all three THOM- names, placing it last.
Question 2: A clerk receives a priority request at 9:20 AM. Office policy requires all priority requests to be completed within 2 hours and 15 minutes. What is the latest time the request can be completed?
- 11:20 AM
- 11:35 AM (Correct answer)
- 11:45 AM
- 12:05 PM
Correct answer: 11:35 AM
Adding 2 hours to 9:20 AM gives 11:20 AM. Adding the remaining 15 minutes gives a deadline of 11:35 AM.
Question 3: Which of the following sentences contains a spelling error?
- The clerk filed the reports in chronological order.
- Please submit all forms to the personel department. (Correct answer)
- The office will be closed on Monday for the holiday.
- All invoices must be approved before payment is issued.
Correct answer: Please submit all forms to the personel department.
"Personel" is misspelled; the correct spelling is "personnel" (double n). The other three sentences contain no spelling errors.
Question 4: A filing cabinet has 4 drawers, and each drawer holds 250 folders. If the cabinet is currently 60% full, how many folders are stored in the cabinet?
- 150
- 400
- 600 (Correct answer)
- 840
Correct answer: 600
Total capacity is 4 × 250 = 1,000 folders. Sixty percent of 1,000 is 0.60 × 1,000 = 600 folders currently stored.
Question 5: Which of the following organization names would be filed LAST alphabetically?
- Citizens Bank
- City Council Office
- City Hall Services
- Civic Center Management (Correct answer)
Correct answer: Civic Center Management
The first three letters CIT appear in Citizens, City Council, and City Hall; CIV begins Civic. Since T comes before V, all CIT- names file before Civic Center Management, making it last.
Question 6: A clerk processes 85 forms per day and works 5 days per week. How many forms will the clerk process in 3 weeks?
- 255
- 425
- 1,275 (Correct answer)
- 1,500
Correct answer: 1,275
The clerk processes 85 × 5 = 425 forms per week. Over 3 weeks that is 425 × 3 = 1,275 forms total.
A clerk must file the following names alphabetically.
Which name would come LAST?