CHT CHT Communication & Interprofessional Teamwork 1 — Questions and Answers
Question 1: When handing off a patient to nursing staff after transport, which information is MOST critical to communicate?
- The patient's mood during transport
- Any changes in patient condition observed during transport (Correct answer)
- The route taken to reach the destination
- The time the transport request was received
Correct answer: Any changes in patient condition observed during transport
Changes in patient condition during transport must be communicated immediately to nursing staff to ensure continuity of safe care.
Question 2: A transporter notices a patient becoming increasingly short of breath mid-transport. What is the BEST first action?
- Continue to the destination and report afterward
- Stop transport, notify the charge nurse immediately, and stay with the patient (Correct answer)
- Ask the patient if they feel okay and proceed if they say yes
- Return the patient to the original room without notifying anyone
Correct answer: Stop transport, notify the charge nurse immediately, and stay with the patient
Stopping transport and immediately notifying clinical staff ensures the patient receives timely intervention for a potentially life-threatening change.
Question 3: Which communication method is MOST appropriate when a transporter needs to report a hazard in a hallway?
- Send a text message to a coworker later
- Verbally inform the charge nurse and use the facility's incident reporting system (Correct answer)
- Post a note on the break room bulletin board
- Wait until the end of the shift to mention it
Correct answer: Verbally inform the charge nurse and use the facility's incident reporting system
Immediate verbal notification and formal incident reporting ensures the hazard is addressed quickly to protect staff and patients.
Question 4: A nurse gives verbal transport instructions that seem unclear. What should the transporter do?
- Proceed with transport using best judgment
- Ask the nurse to clarify before moving the patient (Correct answer)
- Ask another transporter what to do
- Skip the transport and document it was refused
Correct answer: Ask the nurse to clarify before moving the patient
Clarifying ambiguous instructions before acting prevents errors and ensures the transporter carries out the correct procedure.
Question 5: When using a two-way radio during patient transport, transporters should AVOID:
- Confirming destination arrival
- Using the patient's full name and diagnosis over an open channel (Correct answer)
- Reporting delays to the dispatch team
- Requesting elevator assistance
Correct answer: Using the patient's full name and diagnosis over an open channel
Broadcasting a patient's name and diagnosis over an open radio channel violates HIPAA privacy standards.
Question 6: Closed-loop communication in healthcare transport means:
- Keeping transport routes within a closed loop of hallways
- The receiver repeats back the message to confirm accuracy (Correct answer)
- Communicating only with staff in the same department
- Completing transport without verbal interaction
Correct answer: The receiver repeats back the message to confirm accuracy
Closed-loop communication requires the listener to repeat the message back, ensuring it was correctly understood and reducing errors.
CHT CHT Communication & Interprofessional Teamwork 1
When handing off a patient to nursing staff after transport, which information is MOST critical to communicate?