CHP Event Management Principles 2 — Questions and Answers
Question 1: Which document outlines the specific duties, responsibilities, and timelines for each vendor involved in an event?
- Event order
- Banquet event order (BEO) (Correct answer)
- Master service agreement
- Vendor scope of work
Correct answer: Banquet event order (BEO)
A banquet event order (BEO) is the primary contract-like document that details all event requirements, timelines, and responsibilities for vendors and staff.
Question 2: A corporate client requests a room setup that allows all 80 attendees to have a writing surface and face the presenter. Which setup is best?
- Theater style
- Classroom style (Correct answer)
- Hollow square
- Banquet rounds
Correct answer: Classroom style
Classroom style provides attendees with tables for writing while facing a central presentation area, making it ideal for training or educational sessions.
Question 3: What is the primary purpose of an event run-of-show document?
- Track vendor invoices
- Outline the minute-by-minute sequence of event activities (Correct answer)
- List dietary restrictions of guests
- Document post-event feedback
Correct answer: Outline the minute-by-minute sequence of event activities
A run-of-show provides a detailed chronological timeline of all event activities so all staff and vendors know exactly when each element occurs.
Question 4: During event registration, a guest reports their name is not on the attendee list. What is the BEST first step?
- Turn the guest away immediately
- Check for alternate spellings or a companion registration (Correct answer)
- Call the event planner and wait for a response
- Issue a new badge without verification
Correct answer: Check for alternate spellings or a companion registration
Checking for alternate spellings or companion registrations is the professional first step to resolve the issue without inconveniencing the guest.
Question 5: What is 'attrition' in the context of hotel event contracts?
- The number of no-show speakers
- A penalty fee for booking fewer rooms than the contracted room block minimum (Correct answer)
- The cost of audiovisual equipment upgrades
- Overtime charges for staff
Correct answer: A penalty fee for booking fewer rooms than the contracted room block minimum
Attrition refers to the financial penalty a client pays when actual room pickup or food-and-beverage revenue falls below the contracted minimum.
Question 6: Which lighting technique is commonly used to project a company's logo onto a wall or floor during a corporate event?
- Pin spotting
- Gobo lighting (Correct answer)
- Uplighting
- Blacklighting
Correct answer: Gobo lighting
A gobo is a stencil-like template placed in a spotlight to project custom patterns, logos, or images onto surfaces.
Question 7: An event planner is calculating the per-person food-and-beverage minimum needed to cover the cost of a rented ballroom. This is an example of:
- Food cost percentage analysis
- Contribution margin planning
- Room rental offset calculation (Correct answer)
- Yield management
Correct answer: Room rental offset calculation
A room rental offset calculation determines the minimum F&B spend required so that the venue can waive or reduce a separate room rental fee.
Which document outlines the specific duties, responsibilities, and timelines for each vendor involved in an event?