CHES Leadership and Management 2 — Questions and Answers
Question 1: A health education specialist is managing a team with conflicting priorities from multiple stakeholders. Which conflict resolution strategy involves finding a mutually acceptable solution that partially satisfies all parties?
- Avoidance
- Compromise (Correct answer)
- Accommodation
- Forcing
Correct answer: Compromise
Compromise involves each party giving up something to reach a mutually acceptable middle-ground solution.
Question 2: Which management approach emphasizes decentralized decision-making and empowering frontline staff in health education programs?
- Autocratic management
- Bureaucratic management
- Participatory management (Correct answer)
- Transactional management
Correct answer: Participatory management
Participatory management empowers employees at all levels to contribute to decisions, increasing engagement and ownership.
Question 3: A CHES professional is developing a logic model for a new community health program. What does the 'outputs' component represent?
- Long-term health outcomes achieved
- Activities conducted and products created (Correct answer)
- Resources invested in the program
- Changes in community knowledge and behavior
Correct answer: Activities conducted and products created
Outputs in a logic model refer to the direct products and activities completed, such as workshops held or materials distributed.
Question 4: When writing a grant proposal for a health education initiative, which section articulates the measurable changes the program aims to achieve?
- Budget justification
- Statement of need
- Goals and objectives (Correct answer)
- Organizational capacity
Correct answer: Goals and objectives
The goals and objectives section specifies the measurable outcomes the program intends to achieve within defined timeframes.
Question 5: Which leadership behavior is most associated with transformational leadership in health education settings?
- Offering contingent rewards for task completion
- Inspiring a shared vision and motivating change (Correct answer)
- Strictly enforcing rules and procedures
- Focusing primarily on short-term performance metrics
Correct answer: Inspiring a shared vision and motivating change
Transformational leaders inspire followers through vision, motivation, and encouraging innovation rather than transactional exchanges.
Question 6: A health education coordinator wants to assess staff performance fairly. Which evaluation method involves rating employees compared to each other rather than against fixed standards?
- Behaviorally anchored rating scale (BARS)
- Relative ranking (Correct answer)
- Management by objectives (MBO)
- 360-degree feedback
Correct answer: Relative ranking
Relative ranking compares employees against each other, ordering them from highest to lowest performer.
Question 7: In program management, what is the primary purpose of a Gantt chart?
- Mapping stakeholder influence and interest
- Visualizing task timelines and scheduling (Correct answer)
- Calculating program cost-effectiveness
- Identifying root causes of program failures
Correct answer: Visualizing task timelines and scheduling
A Gantt chart is a project management tool that displays tasks, durations, and timelines in a horizontal bar format.
CHES Leadership and Management 2
A health education specialist is managing a team with conflicting priorities from multiple stakeholders.
Which conflict resolution strategy involves finding a mutually acceptable solution that partially satisfies all parties?