CCM - Certified Case Manager Exam Certified Case Manager (CCM) Trivia 1 — Questions and Answers
Question 1: Which organization administers the Certified Case Manager (CCM) credential?
- Commission for Case Manager Certification (CCMC) (Correct answer)
- American Nurses Credentialing Center (ANCC)
- Case Management Society of America (CMSA)
- National Association of Social Workers (NASW)
Correct answer: Commission for Case Manager Certification (CCMC)
The Commission for Case Manager Certification (CCMC) is the independent credentialing body that administers the CCM exam and oversees all aspects of the certification, separate from professional membership associations like CMSA.
Question 2: Mary Richmond's 1917 book 'Social Diagnosis' is considered foundational to case management because it introduced which key concept?
- Utilization review and cost containment strategies
- A systematic, individualized assessment process for clients (Correct answer)
- Multidisciplinary team-based care coordination
- Reimbursement coding for social services
Correct answer: A systematic, individualized assessment process for clients
'Social Diagnosis' introduced a scientific, individualized approach to assessing clients' needs and circumstances, establishing the intellectual basis for modern social casework and, by extension, case management.
Question 3: The Health Maintenance Organization (HMO) Act of 1973 contributed to the growth of case management primarily by doing which of the following?
- Mandating certified case managers in all hospitals
- Establishing the first national case management certification
- Promoting managed care models that required coordinated, cost-effective care (Correct answer)
- Creating the Medicare and Medicaid programs
Correct answer: Promoting managed care models that required coordinated, cost-effective care
The HMO Act of 1973 gave federal endorsement to managed care organizations, which rely on coordinated and cost-effective care delivery—greatly increasing demand for case managers to oversee complex patient care.
Question 4: The Case Management Society of America (CMSA), the primary professional association for case managers, was founded in which year?
- 1982
- 1987
- 1990 (Correct answer)
- 1995
Correct answer: 1990
CMSA was founded in 1990 to provide a professional home for case managers and to develop standards, education, and advocacy for the growing field.
Question 5: Florence Nightingale is frequently cited as an early precursor to case management due to her systematic coordination of nursing care and resources during which 19th-century conflict?
- The Franco-Prussian War
- The Boer War
- The Crimean War (Correct answer)
- The American Civil War
Correct answer: The Crimean War
Florence Nightingale organized and coordinated nursing care for wounded soldiers during the Crimean War (1853–1856), exemplifying the systematic care coordination that foreshadowed modern case management practice.
Question 6: To renew the CCM credential, certificants must complete how many continuing education hours within the five-year renewal period (as an alternative to retaking the exam)?
- 40 hours
- 60 hours
- 80 hours (Correct answer)
- 120 hours
Correct answer: 80 hours
The CCMC requires 80 continuing education hours over the five-year certification period for CCM renewal, ensuring that certificants remain current with evolving case management knowledge and practices.
Which organization administers the Certified Case Manager (CCM) credential?