CCC CCC Parts Procurement & Vehicle Restoration 1 — Questions and Answers
Question 1: What does 'OEM' stand for and why are OEM parts often preferred in collision repair?
- Original Equipment Manufacturer; they match factory specifications for fit, finish, and safety (Correct answer)
- Optional Equipment Module; they are cheaper than aftermarket
- Ordered Estimate Material; they simplify billing
- Outer Edge Metal; they are used for structural repairs only
Correct answer: Original Equipment Manufacturer; they match factory specifications for fit, finish, and safety
OEM parts are produced by the vehicle's manufacturer and are designed to meet the exact tolerances and safety standards of the original components.
Question 2: Which term describes a used part removed from a salvage vehicle and resold for collision repair?
- LKQ (like kind and quality) or recycled OEM part (Correct answer)
- Remanufactured part
- Aftermarket part
- Pattern part
Correct answer: LKQ (like kind and quality) or recycled OEM part
LKQ or recycled OEM parts are original manufacturer components harvested from salvage yards, offering a factory-correct fit at a lower cost than new OEM parts.
Question 3: What is a 'remanufactured' part in the collision and mechanical parts industry?
- A used core that has been disassembled, cleaned, and rebuilt to meet original specifications (Correct answer)
- A brand-new part made by an aftermarket supplier
- A part with a non-OEM finish applied
- A structural part repaired with welded sections
Correct answer: A used core that has been disassembled, cleaned, and rebuilt to meet original specifications
Remanufactured parts are rebuilt from salvaged cores using new internal components to restore them to factory-specification performance.
Question 4: Which quality standard do CAPA-certified aftermarket parts meet?
- They meet Certified Automotive Parts Association standards for fit, finish, and safety equivalence to OEM (Correct answer)
- They are certified by the vehicle manufacturer
- They meet EPA emissions standards
- They are certified by the Insurance Institute for Highway Safety
Correct answer: They meet Certified Automotive Parts Association standards for fit, finish, and safety equivalence to OEM
CAPA certification indicates an aftermarket part has been tested and verified to match OEM parts in dimensional accuracy, corrosion resistance, and safety performance.
Question 5: What is a 'parts matrix' or 'parts markup' in collision shop operations?
- A pricing schedule that adds a percentage markup to parts cost based on the part's price tier (Correct answer)
- A list of parts backordered from suppliers
- A diagram showing where parts attach on the vehicle
- A quality rating system for salvage parts
Correct answer: A pricing schedule that adds a percentage markup to parts cost based on the part's price tier
A parts matrix is a tiered markup table that determines how much profit a shop adds to a part's cost price, with lower-cost parts typically receiving higher markup percentages.
Question 6: Why should collision technicians verify a part number before ordering a replacement component?
- To ensure the correct part is ordered for the vehicle's specific year, make, model, and option package (Correct answer)
- To meet OSHA labeling requirements
- To satisfy insurance audit requirements
- To avoid import tariff complications
Correct answer: To ensure the correct part is ordered for the vehicle's specific year, make, model, and option package
Part numbers confirm exact fitment because vehicles of the same model year can have multiple configurations requiring different components.
CCC CCC Parts Procurement & Vehicle Restoration 1
What does 'OEM' stand for and why are OEM parts often preferred in collision repair?