CCC CCC Individual Counseling Techniques & Case Management 1 — Questions and Answers
Question 1: Which counseling microskill involves restating a client's words in the counselor's own language to confirm understanding?
- Paraphrasing (Correct answer)
- Reflection of feeling
- Summarizing
- Confrontation
Correct answer: Paraphrasing
Paraphrasing restates the client's message in the counselor's own words to check accuracy of understanding.
Question 2: In a career counseling intake session, what is the PRIMARY purpose of gathering a client's work history?
- To identify transferable skills and career patterns (Correct answer)
- To verify employment for background checks
- To determine salary expectations
- To assess educational credentials
Correct answer: To identify transferable skills and career patterns
Reviewing work history helps the counselor identify transferable skills, recurring themes, and patterns that inform career direction.
Question 3: A CCC counselor uses the 'empty chair' technique with a client conflicted about leaving a stable job. This technique is associated with which approach?
- Gestalt therapy (Correct answer)
- Cognitive-behavioral therapy
- Trait-and-factor theory
- Narrative therapy
Correct answer: Gestalt therapy
The empty chair is a hallmark Gestalt technique used to externalize and dialogue with internal conflicts.
Question 4: Case notes written using the SOAP format require which four components?
- Subjective, Objective, Assessment, Plan (Correct answer)
- Summary, Outcomes, Analysis, Progress
- Session, Observations, Aims, Progress
- Symptoms, Observations, Assessment, Plan
Correct answer: Subjective, Objective, Assessment, Plan
SOAP stands for Subjective (client's report), Objective (counselor observations), Assessment (clinical impressions), and Plan (next steps).
Question 5: When a career counseling client presents with depression that appears to be significantly impairing job-search functioning, the CCC counselor should FIRST:
- Refer the client to a licensed mental health professional while maintaining career support (Correct answer)
- Immediately terminate career counseling until the depression resolves
- Administer a depression screening tool and diagnose the client
- Continue only career-focused sessions and ignore mental health concerns
Correct answer: Refer the client to a licensed mental health professional while maintaining career support
CCC counselors practice within their scope; they coordinate mental health referrals while continuing appropriate career support.
Question 6: Which stage of the career counseling process involves collaboratively setting measurable goals with the client?
- Goal setting and contract stage (Correct answer)
- Initial assessment stage
- Termination stage
- Follow-up stage
Correct answer: Goal setting and contract stage
The goal-setting stage formalizes the focus of counseling by establishing specific, measurable, achievable, relevant, and time-bound objectives.
CCC CCC Individual Counseling Techniques & Case Management 1
Which counseling microskill involves restating a client's words in the counselor's own language to confirm understanding?