CCC CCC Individual Counseling Techniques & Case Management 2 — Questions and Answers
Question 1: In motivational interviewing (MI) applied to career counseling, which technique involves highlighting the discrepancy between a client's current behavior and their stated values?
- Developing discrepancy (Correct answer)
- Rolling with resistance
- Expressing empathy
- Supporting self-efficacy
Correct answer: Developing discrepancy
Developing discrepancy surfaces the gap between where a client is and where they want to be, motivating change.
Question 2: A career counselor working with a client using a solution-focused approach would MOST likely ask:
- 'Describe a time when you felt successful at work—what were you doing?' (Correct answer)
- 'Tell me about all the barriers preventing your progress.'
- 'What childhood experiences shaped your career choices?'
- 'How has your depression affected your work history?'
Correct answer: 'Describe a time when you felt successful at work—what were you doing?'
Solution-focused brief therapy uses 'exception questions' to identify past successes that can be replicated.
Question 3: Which of the following best describes a 'termination' session in career counseling?
- Reviewing goal achievement, consolidating gains, and planning for future challenges (Correct answer)
- Abruptly ending services when the client finds employment
- Transferring the client to a new counselor without preparation
- Closing the case file without client contact
Correct answer: Reviewing goal achievement, consolidating gains, and planning for future challenges
Ethical termination involves a planned review of progress, celebration of gains, and preparation for future independence.
Question 4: A CCC counselor notes that a client consistently avoids discussing salary negotiation despite it being a stated goal. This pattern is BEST addressed using:
- Gentle confrontation to explore the avoidance (Correct answer)
- Ignoring the pattern to avoid discomfort
- Immediately referring the client elsewhere
- Skipping salary content in future sessions
Correct answer: Gentle confrontation to explore the avoidance
Gentle confrontation brings awareness to discrepancies between stated goals and avoidant behaviors, promoting growth.
Question 5: What does 'unconditional positive regard' mean in the context of career counseling sessions?
- Accepting the client's worth without judgment regardless of their choices (Correct answer)
- Agreeing with every career decision the client makes
- Providing positive feedback only when progress is made
- Avoiding all challenging questions to keep the client comfortable
Correct answer: Accepting the client's worth without judgment regardless of their choices
Unconditional positive regard, a core Rogerian condition, means valuing the client as a person regardless of their behaviors or decisions.
Question 6: In career case management, a 'warm handoff' refers to:
- Directly introducing a client to a referral resource rather than just providing a name (Correct answer)
- Handing written case notes to another counselor at session end
- Transferring financial responsibility for services to the client
- Ending a session with a summary of emotional highlights
Correct answer: Directly introducing a client to a referral resource rather than just providing a name
A warm handoff involves the counselor actively facilitating the connection between the client and a new service or provider.
CCC CCC Individual Counseling Techniques & Case Management 2
In motivational interviewing (MI) applied to career counseling, which technique involves highlighting the discrepancy between a client's current behavior and their stated values?