CAFM Fleet Maintenance & Repair 2 — Questions and Answers
Question 1: Which maintenance strategy involves replacing components based on condition monitoring data rather than fixed intervals?
- Preventive maintenance
- Predictive maintenance (Correct answer)
- Corrective maintenance
- Deferred maintenance
Correct answer: Predictive maintenance
Predictive maintenance uses real-time condition data (vibration, oil analysis, telematics) to schedule repairs only when needed.
Question 2: A fleet manager notices that a specific vehicle model consistently requires brake pad replacement at 25,000 miles. This information is best used to:
- Defer brake inspections to 30,000 miles
- Establish a model-specific PM interval for brakes (Correct answer)
- Rely solely on driver reports for brake issues
- Increase tire rotation frequency instead
Correct answer: Establish a model-specific PM interval for brakes
Historical repair data by make/model should be used to set tailored preventive maintenance intervals.
Question 3: What does OBD-II stand for in fleet vehicle diagnostics?
- On-Board Diagnostics, second generation (Correct answer)
- Onsite Brake Diagnostic Interface version 2
- Operational Base Data, iteration 2
- Output Bus Driver, secondary
Correct answer: On-Board Diagnostics, second generation
OBD-II is the standardized on-board diagnostics system required on all US vehicles since 1996 that provides fault codes and sensor data.
Question 4: When evaluating a third-party repair vendor for fleet use, which criterion is MOST critical for cost control?
- Proximity to fleet headquarters
- Labor rate and parts markup transparency (Correct answer)
- Number of technicians on staff
- Years the shop has been in business
Correct answer: Labor rate and parts markup transparency
Transparent labor rates and parts markup policies directly determine repair costs and enable accurate vendor benchmarking.
Question 5: A 'first-time fix rate' KPI in fleet maintenance measures:
- The percentage of vehicles repaired on the first scheduled PM visit
- How often a repair resolves the issue without a repeat visit for the same problem (Correct answer)
- The ratio of in-house to outsourced repairs
- The number of repairs completed within warranty periods
Correct answer: How often a repair resolves the issue without a repeat visit for the same problem
First-time fix rate tracks whether repairs are done correctly the first time, reflecting technician skill and diagnostic accuracy.
Question 6: Which fluid analysis test is most commonly used to detect internal engine wear in fleet vehicles?
- Coolant pH test
- Spectrometric oil analysis (SOAP) (Correct answer)
- Transmission fluid viscosity test
- Brake fluid moisture test
Correct answer: Spectrometric oil analysis (SOAP)
Spectrometric oil analysis detects metal particles from worn engine components, enabling early identification of internal damage.
Question 7: What is the primary purpose of a warranty recovery program in a fleet maintenance operation?
- To reduce insurance premiums
- To recoup repair costs from manufacturers for defective parts or workmanship (Correct answer)
- To schedule vehicles for recall campaigns
- To track odometer readings for resale valuation
Correct answer: To recoup repair costs from manufacturers for defective parts or workmanship
Warranty recovery programs systematically identify and file claims for repairs covered under manufacturer or extended warranties to reduce fleet costs.
CAFM Fleet Maintenance & Repair 2
Which maintenance strategy involves replacing components based on condition monitoring data rather than fixed intervals?