ASQ Certified Quality Technician Questions 2 — Questions and Answers
Question 1: Which control chart is most appropriate for monitoring the number of defects per unit when the sample size varies?
- p-chart
- np-chart
- u-chart (Correct answer)
- c-chart
Correct answer: u-chart
The u-chart monitors the number of defects per unit and accommodates variable sample sizes.
Question 2: A process has a Cp of 1.5 but a Cpk of 0.8. What does this indicate?
- The process is centered and capable
- The process is capable but not centered (Correct answer)
- The process is centered but not capable
- Both Cp and Cpk indicate the same performance
Correct answer: The process is capable but not centered
A Cp greater than 1 shows the process has sufficient spread capability, but Cpk less than 1 means the process mean is not centered within the specification limits.
Question 3: In a Gage R&R study, what does 'reproducibility' measure?
- Variation due to different parts
- Variation when the same operator measures the same part repeatedly
- Variation due to different operators measuring the same part (Correct answer)
- Total measurement system variation
Correct answer: Variation due to different operators measuring the same part
Reproducibility measures the variation in measurements when different operators measure the same part using the same gage.
Question 4: Which sampling plan standard is commonly used for acceptance sampling by attributes in the US?
- ISO 3951
- ANSI/ASQ Z1.4 (Correct answer)
- MIL-STD-1916
- ANSI/ASQ Z1.9
Correct answer: ANSI/ASQ Z1.4
ANSI/ASQ Z1.4 is the standard for sampling procedures and tables for inspection by attributes.
Question 5: What is the purpose of a pre-control chart?
- To detect special causes after they occur
- To verify process capability before production begins
- To provide early warning that a process is about to go out of control (Correct answer)
- To calculate process sigma levels
Correct answer: To provide early warning that a process is about to go out of control
Pre-control charts provide real-time early warning signals that a process is drifting toward the specification limits before nonconforming product is produced.
Question 6: In a cause-and-effect diagram, the 6 M's typically include machines, methods, materials, measurement, mother nature, and:
- Management
- Manpower (Correct answer)
- Metrics
- Maintenance
Correct answer: Manpower
The six M's in a fishbone (Ishikawa) diagram are Machines, Methods, Materials, Measurement, Mother Nature (Environment), and Manpower (People).
Question 7: A scatter diagram is used to:
- Track defects over time by category
- Show the relationship between two variables (Correct answer)
- Display the distribution of data in intervals
- Separate vital few from the trivial many
Correct answer: Show the relationship between two variables
A scatter diagram plots pairs of numerical data to identify potential correlations or relationships between two variables.
Which control chart is most appropriate for monitoring the number of defects per unit when the sample size varies?