ANM Human Resource Management 2 — Questions and Answers
Question 1: An ANM notices a nurse consistently arriving 10-15 minutes late. What is the MOST appropriate first step?
- Issue a written warning immediately
- Document occurrences and hold a private counseling session (Correct answer)
- Report the nurse to HR without speaking to them first
- Ignore the pattern and monitor for one more month
Correct answer: Document occurrences and hold a private counseling session
Progressive discipline begins with documentation and a private counseling conversation before formal warnings are issued.
Question 2: Which interviewing technique is MOST effective for predicting future job performance based on past behavior?
- Situational interviewing
- Behavioral interviewing (Correct answer)
- Stress interviewing
- Unstructured interviewing
Correct answer: Behavioral interviewing
Behavioral interviewing (STAR method) uses past behavior as the best predictor of future performance.
Question 3: An ANM must staff a unit during a severe snowstorm. Which staffing action is MOST appropriate?
- Mandate overtime for all off-duty nurses without notice
- Activate the emergency staffing plan and contact on-call staff (Correct answer)
- Close the unit and divert patients immediately
- Allow current shift staff to leave when replacements are unavailable
Correct answer: Activate the emergency staffing plan and contact on-call staff
Emergency staffing plans exist for disaster scenarios and should be activated per institutional policy before other measures.
Question 4: Under the Family and Medical Leave Act (FMLA), eligible employees are entitled to how many weeks of unpaid leave per year?
- 6 weeks
- 10 weeks
- 12 weeks (Correct answer)
- 16 weeks
Correct answer: 12 weeks
FMLA provides eligible employees up to 12 weeks of unpaid, job-protected leave per year for qualifying reasons.
Question 5: A float pool nurse assigned to your unit disagrees with your unit's documentation protocol. What is the BEST response?
- Allow the float nurse to use their home unit protocol
- Explain that unit-specific policies must be followed regardless of home unit practices (Correct answer)
- Reassign the float nurse back to their home unit
- Report the nurse for insubordination immediately
Correct answer: Explain that unit-specific policies must be followed regardless of home unit practices
All staff working on a unit must follow that unit's policies and procedures to ensure patient safety and consistency.
Question 6: Which of the following BEST describes the purpose of a job description?
- To rank employees for merit increases
- To define essential functions, qualifications, and reporting relationships for a position (Correct answer)
- To serve as a legal contract between employer and employee
- To outline the performance evaluation criteria only
Correct answer: To define essential functions, qualifications, and reporting relationships for a position
A job description identifies the essential functions, required qualifications, and reporting structure of a role.
Question 7: A nurse reports that a colleague made a comment she found racially offensive. As ANM, your FIRST action should be to:
- Investigate independently before involving HR
- Tell the reporting nurse to handle the situation personally
- Document the report and notify HR or your supervisor per policy (Correct answer)
- Confront the accused nurse publicly to deter future behavior
Correct answer: Document the report and notify HR or your supervisor per policy
Reports of discrimination or harassment must be documented and escalated to HR per institutional policy to ensure proper investigation.
ANM Human Resource Management 2
An ANM notices a nurse consistently arriving 10-15 minutes late.
What is the MOST appropriate first step?