Amazon Area Manager Assessment Inventory Management & Control 1 — Questions and Answers
Question 1: What does the term 'cycle counting' refer to in warehouse inventory management?
- Counting all inventory at the end of each fiscal year
- Continuously counting a portion of inventory on a rotating schedule (Correct answer)
- Counting inventory only when discrepancies are detected
- Counting items as they are received from vendors
Correct answer: Continuously counting a portion of inventory on a rotating schedule
Cycle counting involves regularly counting a subset of inventory items on a rotating basis to maintain ongoing accuracy without shutting down operations.
Question 2: Which inventory management method assigns costs based on the assumption that the most recently purchased items are sold first?
- FIFO (First In, First Out)
- LIFO (Last In, First Out) (Correct answer)
- Weighted Average Cost
- Specific Identification
Correct answer: LIFO (Last In, First Out)
LIFO assumes the last items purchased are the first items sold, which can affect reported profits during periods of changing costs.
Question 3: What inventory accuracy rate does Amazon typically target for its fulfillment centers?
- 90% or above
- 95% or above
- 98% or above (Correct answer)
- 85% or above
Correct answer: 98% or above
Amazon targets approximately 98% or higher inventory accuracy to ensure customer orders can be fulfilled reliably and defects are minimized.
Question 4: What is 'dead stock' in a fulfillment center context?
- Inventory that has been damaged during shipping
- Items that have not sold or moved for an extended period (Correct answer)
- Products returned by customers that cannot be resold
- Inventory reserved for promotional events
Correct answer: Items that have not sold or moved for an extended period
Dead stock refers to items that haven't sold or moved for a prolonged period, tying up capital and warehouse space without generating revenue.
Question 5: Which KPI directly measures the percentage of physical inventory that matches warehouse management system records?
- Fill Rate
- Inventory Turnover Ratio
- Inventory Accuracy Rate (Correct answer)
- Days on Hand
Correct answer: Inventory Accuracy Rate
Inventory Accuracy Rate compares physical inventory counts against system records to measure how reliable the data is for operational decisions.
Question 6: When a discrepancy is found during a cycle count, what should an Area Manager do first?
- Immediately update the system to match the physical count
- Investigate the root cause before making adjustments (Correct answer)
- File an incident report with corporate leadership
- Halt all fulfillment operations until the discrepancy is resolved
Correct answer: Investigate the root cause before making adjustments
Investigating the root cause before adjusting records helps identify systemic issues and prevents recurrence rather than simply masking the symptom.
Question 7: What is the 'reorder point' in inventory management?
- The maximum quantity of an item to keep in stock
- The inventory level at which a new replenishment order should be triggered (Correct answer)
- The minimum number of orders that must be placed per month
- The date on which all inventory must be fully reconciled
Correct answer: The inventory level at which a new replenishment order should be triggered
The reorder point is the inventory level that triggers a replenishment order, calculated based on lead time demand and safety stock requirements.
What does the term 'cycle counting' refer to in warehouse inventory management?